Returns & Exchanges

We want you to be completely satisfied with your beauty journey, which is why we offer a 90-day money-back guarantee on all Ulike handset devices. If you are not seeing the desired results, our hassle-free return process ensures a smooth experience from start to finish.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email or our online portal with your order number and reason for return to receive your Authorization Form.

• 2.
  Prepare Your Package

  Securely pack the device and all original accessories in the initial packaging to ensure the items are protected during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.