Frequently Asked Questions
Everything you need to know about your journey to smooth, salon-quality skin at home.
How soon can I expect to see results from my Ulike device?
Most users begin to notice a visible reduction in hair growth after just 3 to 4 weeks of consistent use. For optimal results, we recommend following the treatment schedule outlined in your user manual.
Is the IPL treatment painful?
Ulike devices feature patented Sapphire Ice-Cooling technology which maintains a clinical-grade temperature on the skin's surface. This ensures a nearly painless experience, even on sensitive areas.
What is your shipping policy and delivery timeline?
We offer free standard shipping on all orders. Processing typically takes 1-2 business days, and delivery usually occurs within 3-7 business days depending on your location.
Do you offer a money-back guarantee?
Yes, we offer a 90-day money-back guarantee. If you are not satisfied with your results after consistent use, you can return the device for a full refund within 90 days of purchase.
What kind of warranty comes with my purchase?
Every Ulike handset comes with a comprehensive 2-year warranty that covers any manufacturing defects or functional issues.
Which skin tones and hair colors are compatible with Ulike IPL?
IPL is most effective on light to medium skin tones with dark hair. It is not recommended for very dark skin tones or for hair that is red, grey, or very light blonde.